The FanBoost refill guarantee

How refill on requests work

Offers that carry a refill guarantee — their card says so, with the duration in days — include protection against the natural decay of social counters: if part of the delivered units disappears during the covered period, they are topped up once you report it from your account area. The duration is the one shown on the offer when you buy, and it starts when the delivery completes. Offers without a guarantee say so before payment.

Tracking lives in your client dashboard: delivery progress, observed quantities, refills performed. You see the real state of your order at any time, without having to chase anyone by email.

What the guarantee does not cover

Three situations fall outside the scope, and we would rather write them down than discover them in a dispute. First, an account made private, renamed or deleted during or after delivery: there is then no way to verify what was delivered. Second, a second order for the same service from another provider on the same account, which corrupts the measurement of losses. Third, anything beyond the initially ordered quantity: the guarantee protects your purchase, it is not a growth subscription.

How the guarantee and refunds work together

A refill is always the first option when it can make up a shortfall. If you prefer a refund, or if the order definitively cannot be fulfilled, the undelivered share is refunded pro rata under our refund policy, to the original payment method.

One honesty point shapes the whole offer: platforms moderate artificial engagement and may remove part of it. That is exactly why the guarantee exists, with a contractual duration shown before purchase — not a promise of permanence that nobody could keep.

Social media services priced for Canada

The Canadian edition displays Canadian dollars and calculates the configured tax before payment. It serves English-language accounts from local shops to creators with viewers across several provinces, while keeping the order, invoice and tracking details in one currency.

English-language reach does not make every audience interchangeable. A local account in Halifax, a Toronto retailer and a Vancouver creator will have different posting hours and follower patterns. The chosen quantity should reflect recent activity and the geographic scope of the profile.

Prices update as the buyer changes volume, tier or speed. The resulting invoice uses the same currency shown in the configurator and identifies the purchased service. There is no recurring billing; a later campaign requires a separate decision and payment.

Gradual delivery is useful when the account normally grows in small increments. Keeping the profile public lets the system record the baseline and remaining amount. The order link shows progress without asking the customer to connect the social account.

Visible growth is not the same as Canadian engagement. It cannot guarantee enquiries, sales or algorithmic distribution, and may remove delivered activity. Refills cover qualifying drops during the selected period; undelivered units are refunded.