The FanBoost refill guarantee

How refill on requests work

Offers that carry a refill guarantee — their card says so, with the duration in days — include protection against the natural decay of social counters: if part of the delivered units disappears during the covered period, they are topped up once you report it from your account area. The duration is the one shown on the offer when you buy, and it starts when the delivery completes. Offers without a guarantee say so before payment.

Tracking lives in your client dashboard: delivery progress, observed quantities, refills performed. You see the real state of your order at any time, without having to chase anyone by email.

What the guarantee does not cover

Three situations fall outside the scope, and we would rather write them down than discover them in a dispute. First, an account made private, renamed or deleted during or after delivery: there is then no way to verify what was delivered. Second, a second order for the same service from another provider on the same account, which corrupts the measurement of losses. Third, anything beyond the initially ordered quantity: the guarantee protects your purchase, it is not a growth subscription.

How the guarantee and refunds work together

A refill is always the first option when it can make up a shortfall. If you prefer a refund, or if the order definitively cannot be fulfilled, the undelivered share is refunded pro rata under our refund policy, to the original payment method.

One honesty point shapes the whole offer: platforms moderate artificial engagement and may remove part of it. That is exactly why the guarantee exists, with a contractual duration shown before purchase — not a promise of permanence that nobody could keep.

Social media services for Australia

The Australian site uses Australian dollars, labels GST clearly and provides the final amount before payment. It is written for accounts operating in an audience spread from the east coast to Western Australia, where posting times and campaign pacing often need deliberate planning.

A hospitality venue in Melbourne, a Perth retailer and a creator followed across the country will not see activity at the same hours. Check when recent posts normally move before choosing a delivery window. A paced order can be easier to compare with that ordinary pattern.

The configurator separates account quality, quantity and speed. Moving between options changes the displayed price, and the numbered invoice records the completed selection. Each transaction stands alone, with no automatic monthly charge.

Australia spans enough time zones that a single sharp spike can be especially awkward for a geographically mixed audience. Progressive delivery distributes the units while the tracking link reports what has arrived. The profile must remain public during that window.

Two practical details for Australian accounts: the invoice states the GST component separately, which a sole trader or small business can pass to its accountant as is, and support replies land during European working hours, so a question sent late in the Sydney afternoon usually gets its answer the next morning local time. Orders placed over the weekend still start on schedule; only human replies wait.

Bought activity cannot supply Australian customers or genuine replies. can remove artificial signals under its rules. The refill guarantee handles eligible losses for a fixed period, and the missing portion of an incomplete order is refunded.